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• Fulfillment by Kaufland (FBK)
• Getting Started with FBK
• FBK Conditions
• Product Requirements
• Hazardous Goods
• Product Safety

Onboarding – Creating offers and shipments

• 0: Welcome!
• 1: Shipment Conditions
  • 1.1: Pallet
  • 1.2: Parcel
  • 1.3: Container
• 2: Creating Offers
• 3: Creating Shipments
• 4: Sending Shipments
• 5: Warehouse Utilisation
• 6: Order Management
• 7: Next Steps

After Sale Service

• FBK Customer Service
• Returns and Remission Management
• FBK Seller Reports

Further Information

• Terms and Conditions
• Contact

0: Welcome!

Welcome to your FBK onboarding. Here you will find all the information you need to successfully use Fulfilment by Kaufland.

Before you start: You have been successfully activated for FBK and have entered all the necessary data in your Seller Portal?
Perfect! Then you can learn directly how to create your first offer. If you have not yet entered your information, you can do so in your Seller Portal: https://sellerportal.kaufland.de/fbk.
It can take up to two working days for us to check the data you have entered.

Onboarding process:
Complete the onboarding step by step by following the individual points in the menu on the left in order.

Start with: 1: Shipment Conditions.

Total duration: 40-60 minutes