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• Fulfillment by Kaufland (FBK)
• Getting Started with FBK
• FBK Conditions
• Product Requirements
• Hazardous Goods
• Product Safety

Onboarding – Creating offers and shipments

• 0: Welcome!
• 1: Shipment Conditions
  • 1.1: Pallet
  • 1.2: Parcel
  • 1.3: Container
• 2: Creating Offers
• 3: Creating Shipments
• 4: Sending Shipments
• 5: Warehouse Utilisation
• 6: Order Management
• 7: Next Steps

After Sale Service

• FBK Customer Service
• Returns and Remission Management
• FBK Seller Reports

Further Information

• Terms and Conditions
• Contact

Contact

Do you have any questions or need help? Our FBK Seller Support will be happy to assist you!
E-mail address: fbk-support@kaufland-marketplace.com
Phone number: +49 221 / 20 29 07 77 (hotline Mon. - Fri. 8:00 a.m. - 6:00 p.m.)