Account Settings

In this tutorial you will learn how to...

set up your account profile
view and update your company information
provide your legal texts (imprint, revocation policy, T&Cs, privacy statement)
maintain payment details
adjust your contact information and notifications

FAQ

Which settings do I have to complete after account activation?
After account activation, please complete the following settings (please note that you have to be logged in to your Seller Portal to access the links):
- Provide your legal texts consisting of imprint, return conditions, terms and conditions and data protection. Please note that your legal texts must not contradict the legal texts from Kaufland.de! https://sellerportal.kaufland.de/settings/company-details/legal-texts
- Define your shipping settings: https://sellerportal.kaufland.de/shipping-groups/
- Adjust your return settings. You can either provide your own DHL credentials to use our return system considering your return conditions, display an individual message to the customer or open a ticket upon return request: https://sellerportal.kaufland.de/return-settings/process
- Set up your shipping groups: https://sellerportal.kaufland.de/shipping-groups/
- Generate your API keys for integration via API or interface https://sellerportal.kaufland.de/settings/api/masked
- Add your shop logo and link to increase your visibility: https://sellerportal.kaufland.de/settings/shop-profile
What do I have to consider when providing my legal texts?

Your legal texts must not contradict the terms and conditions of Kaufland.de. Our terms and conditions can be found under https://www.kaufland.de/agb/haendler-agb/

Please note in particular that returns are free of charge for customers from a single item value of € 40.01 according to our terms and conditions.

Through your own terms and conditions, you can only lower the respective item value for free returns, but not increase it: https://sellerportal.kaufland.de/settings/company-details/legal-texts
Where can I change my company details?

Your company details can be changed under: https://sellerportal.kaufland.de/settings/company-details/details

In case of internal company changes, please consider to also check your provided documents and update them if necessary: https://sellerportal.kaufland.de/settings/company-details/documents