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• Fulfillment by Kaufland (FBK)
• Getting Started with FBK
• FBK Conditions
• Product Requirements
• Hazardous Goods
• Product Safety

Onboarding – Creating offers and shipments

• 0: Welcome!
• 1: Shipment Conditions
  • 1.1: Pallet
  • 1.2: Parcel
  • 1.3: Container
• 2: Creating Offers
• 3: Creating Shipments
• 4: Sending Shipments
• 5: Warehouse Utilisation
• 6: Order Management
• 7: Next Steps

After Sale Service

• FBK Customer Service
• Returns and Remission Management
• FBK Seller Reports

Further Information

• Terms and Conditions
• Contact

FBK Seller Reports

Within FBK, several reports will be made available to the sellers.

FBK Compensations Report
You can download your FBK compensations report within the Seller Portal. You can select a time frame to see all compensations received in that time.

FBK Inventory Report
You can download your FBK inventory report within the Seller Portal. This report gives you a live update of all your units stored in our warehouse.

Returns report
The FBK returns report, accessible via the Seller Portal (Link), to show which returns were handled within FBK. This will include information about which returns were handled, the grading of the items returned, and what has been done with the items.

FBK GMV Report
You can download your FBK GMV report within the Seller Portal. This report gives you on overview of your sales of the last 30 days and your GMV growth compared to the months before.

FBK Fulfilment Report
You can download your FBK Fulfilment report within the Seller Portal. This report gives you on overview all fees related to FBK.